Return & Exchange Policy

**ALL SALES ARE FINAL.**


Apparel

At Nabi Cre8tions, every t-shirt is made to order. Because I heat press each t-shirt, I am unable to accept returns or exchanges for reasons such as ordering the wrong size, selecting the wrong color, changing your mind, or no longer wanting the item. 

I encourage you to carefully review the product description and t-shirt sizing chart before placing your order.

Framed Art

At Nabi Cre8tions, every framed wall art piece is hand designed by me. Because each piece is original and one-of-a-kind, I am unable to accept returns or exchanges for reasons such as changing your mind, or no longer wanting the item. 

If you have any questions before purchasing, I'm always happy to help.

Incorrect Item Received

I want you to love your shirt! Your satisfaction is extremely important to me. If you receive the wrong item due to an error on my side, please contact me as within 5 days of delivery. I will do my very best to make things right.

What to do:
  1. Contact me: Email orders@nabicre8tions.com within 5 days of delivery.
  2. Send photos: Include your order number and clear photos of the issue. Your photos should show the exact issue.
  3. Once I verify the issue from the photos. I will contact you on next steps.  

Damaged Items

If your order gets damaged during shipping, Nabi Cre8tions is not responsible for any damage caused by mail carriers.

 

Wrong T-Shirt Size Ordered? 

I understand that mistakes happen.

Because each t-shirt is printed specifically for your order and is not stocked in-house, I cannot offer size exchanges or accept returns. However, if you accidentally ordered the wrong size, please email: orders@nabicre8tions.com as soon as possible. While I do not accept returns or exchanges, I can offer you a one-time 50% discount code so you can re-order the correct shirt size.

Order Changes & Cancellations

I process orders shortly after they're placed. If you need to make a change or cancel your order, please reach out to: orders@nabicre8tions.com as soon as possible. I will only allow changes or cancellations up to 8 hours after the order is placed. There are no exceptions to this policy.

Once an order has been processed or shipped, changes or cancellations cannot be made. For this reason, please double-check your order (and shipping information) before the order is placed.


Need Assistance?

If you have any questions about your order or this policy, I am happy to help.

I really appreciate your support of my small business. Every order means a great deal to  me, and I am committed to providing you with quality products and excellent customer service.